Frequently Asked Questions

We've listed the most commonly asked questions below. If you have any queries, please feel free to contact us. We can do far more than you might expect.
Frequently Asked Questions
If you have any questions at all, please feel free to contact us
How do I get started?

To get started, you just need to submit an application.

Are products really wholesale?

Yes, all products are at wholesale cost.

Do you offer customisation services for your jewellery?

Yes, we offer personalised customisation services. Our expert team works closely with clients to create unique pieces tailored to their preferences and specifications.

What makes your jewellery unique compared to other brands?

Our jewellery is crafted by a GUILD-certified gemologist using the highest quality materials, meticulous craftsmanship, and innovative designs, ensuring luxury and elegance in every piece.

What types of materials do you use in your jewelry?

We use a variety of high-quality materials, including zirconia, synthetic gemstones, natural pearls, and precious metals like gold and silver. Each material is carefully selected for its durability and aesthetic appeal.

What if I have a problem with my order?

If you have any issues, you can contact us using our contact form. We're available 365 days a year to ensure each transaction runs smoothly.

How do you ensure the quality of your jewellery?

Our jewellery undergoes rigorous quality control processes, including multiple inspections throughout the production stages. We also partner with reputable suppliers and utilize advanced manufacturing techniques to maintain the highest standards.

Do I need a physical store?

No - we work with both physical retailers and online Commerce retailers.

Are you based in China?

Yes. Our team is currently based in Guangzhou, China.